Since 2022, Zivian Health has been building the infrastructure for modern healthcare delivery. Our platform unifies compliance, workforce management, and clinical quality tools to simplify healthcare operations and eliminate the regulatory and administrative barriers that prevent clinicians from focusing on patients. We exist to support the providers delivering care on the front lines and the healthcare organizations behind them.

We’re a purpose-driven, collaborative team united by a shared commitment to improving healthcare. Every role at Zivian contributes to this mission. We value curiosity, teamwork, and continuous growth, creating an environment where all voices are heard and everyone's work makes a tangible difference. If you want to help build the technology powering modern medicine in a dynamic, fast-paced environment, Zivian Health is the place for you.

Zivian Health’s Senior Product Manager is a master of shaping and execution - someone who sees the system end-to-end, drives alignment across complex domains, and mentors others in product craft. You own the highest-stakes bets, manage ambiguity with precision, and ensure Zivian continues to raise the bar on speed, focus, and user impact.

This is a role for product athletes; experts who balance business outcomes, user empathy, and technical depth.

Who you Are:

• Relentless in pursuit of clarity, impact, and momentum.
• A systems thinker who simplifies complexity for others.
• Able to balance strategic vision with tactical precision.
• A culture carrier - modeling Zivian’s high-urgency, high-accountability ethos.

What You'll Do:

• Lead discovery cycles and partner closely with UI/UX Design and Behavior Science through interviewing users, synthesizing insights, and validating opportunities.
• Shape product bets with clear problem statements, appetite, constraints, and boundaries.
• Create Shaping Briefs that translate complex healthcare and marketplace challenges into feasible, high-impact projects.
• Collaborate deeply with engineering during build cycles: clarify edge cases, confirm priorities, and uphold scope integrity.
• Act as the guardian of appetite ensuring projects stay within defined bounds.
• Partner with Marketing to co-develop product launch narratives and internal comms.
• Lead functional testing and validation with business champions before release.
• Engage directly with customers (clinicians, providers, admin teams) for ongoing discovery and feedback.
• Drive post-launch reviews, collect metrics and feedback, and recommend iteration or scale decisions.
• Maintain and organize shaping documentation and product learnings for institutional knowledge.

What you’ll bring:

• 3–6 years of experience as a Product Manager in SaaS, healthcare, or marketplace tech.
• Strong understanding of technical architecture, APIs, and data models.
• Proven ability to turn user and business needs into structured, actionable scopes.
• Experience collaborating in fast-paced, cross-functional environments.
• Analytical rigor, someone who makes decisions based on evidence, not opinion.

Where You'll Be:

Boston, Detroit, Ann Arbor, or Remote. We offer flexibility in your work location! For this role, you just need to be based within the US and comfortable working US Eastern and US Central hours, allowing you to work where you feel most productive.

What Zivian Has for You:

• A dynamic, diverse, and collaborative work environment.
• Fast-paced startup culture full of growth minded colleagues.
• A distributed team with opportunities for in-person collaboration.
• Employee equity pool.
• Competitive compensation and benefits package.
• A supportive, non-competitive work environment where the team truly cares about one another.
• Opportunities for continuous learning and professional growth.
• Flexibility in work location.