About RentSpree

RentSpree, the USA's leading home rental software, is among the fastest-growing property tech startups. Our award-winning software connects renters and landlords, revolutionizing the residential rental industry. With six years of annual growth, we've forged partnerships with 300+ top real estate companies, delivering high-quality data-driven insights and products

RentSpree is a place where you will grow alongside the company while collaborating within your team to have a meaningful impact on RentSpree’s future.

Introduction - Position Overview

We are looking for a super hands-on and experienced HR professional with a broad array of functional skills in the people discipline, walking the line of both People Operations and a strategic business partner. You will drive operational excellence, efficiency while also closely supporting the business on all people matters. At a high level, this includes employee onboarding, compensation, benefits, immigration, leaves, payroll, compliance, HRIS (Rippling), program administration and technical design, employee relations, and counseling, audits, reporting, various engagement initiatives, and exits.

You will help reimagine, design, elevate, execute and manage the roll out of various common (and hopefully new and uncommon) cyclical company-wide HR programs, e.g. performance management, talent reviews, open enrollment, comp analysis and recommendations, promotion program, and quarterly employee surveys.

In this role, you will also be responsible for partnering and strategizing very closely with the other People leaders and your US business clients, strengthening our partnership and support to the point where you’re viewed as a trusted and valued extension of their teams. You will be a thought leader and partner to our business leaders, and help coach and guide our US employee base (approximately 65).

This role reports into the CPO, and you will serve on the Culture and People management team. You are both strategic and tactical, and will be critical to enhancing our employee offerings and services, and overall employee experience.

Key Responsibilities

Hiring & Onboarding

• In tight partnership with TA and Hiring Managers, support all hiring and onboarding of employees.
• Provide guidance and oversite on the creation of job descriptions and job analysis.
• Work closely with and support TA on recruitment status updates, workforce planning, and immigration.
• Own the onboarding operations of all new hires, working closely with IT and Hiring Managers to ensure a smooth and seamless experience.

HR Operations: Compensation, Benefits, Compliance & Payroll

• Own ongoing job leveling and mapping, associated pay bands, and career guides/journeys.
• Analyze and make compensation and benefits recommendations using internal and external market data, industry trends, and best practices. This includes data gathering, survey completion and data analysis.
• Review and manage all compensation aspects, including salary and job structure evaluation and design, job classifications.
• Lead and manage our annual (and out of cycle) merit, market adjustment and promotion programs.
• In partnership with Legal, help manage our employee stock ownership program (ESOP).
• Lead and oversee the benefits wellness week, open enrollment and ongoing new employee benefits enrollment, as well as the annual benefit plan audit, compliance filing, and benefits renewals.
• Manage the administration of FMLA and other LOA’s.
• Ensure compliance with current and future laws in the area of compensation and benefits in partnership with Legal, including FLSA, ERISA, HIPPA and ACA.
• Develop and document procedures to streamline processes and ensure compliance with regulatory requirements at state and federal levels.
• Responsible for annual audits, reporting and all refinements to compensation, benefits, retirement, and other plans. Ensure required annual compliance tasks are completed on time.
• Manage vendor/partner/broker relationships, including but not limited to compensation, benefits, retirement, LOA, and workers compensation.
• Ensure the highest levels of data management and accuracy for our HRIS (Rippling), conducting periodic audits.
• Own payroll and ensure timely and accurate pay of employees. Ensure payroll practices are compliant with state and federal regulations.
• Assist with and ensure proper processing of employee status change requests. Guide managers as needed encouraging self-service.
• Answer routine benefits, payroll and other HR-related questions.

Employee Relations:

• Provide guidance and advice to management and employees in the interpretation of company policies, procedures, and programs; while, also developing new policies, procedures and programs as needed.
• Analyze, diagnose, and help implement proper solutions for complex employee relations issues, taking into consideration business needs, employment law, and specific circumstances. Conduct investigations and consult with the Legal Department as appropriate.
• Assist with conflict resolution, fostering open communication and providing formal mediation when necessary.
• Coach and encourage managers on usage of recognition and reward efforts.
• Participates in the planning and executing social/team events/outings.
• Co-lead, analyze and communicate quarterly employee survey program and results, and work with the leadership team(s) to develop departmental strategies based on feedback/results.
• Offer guidance, partnership and support on performance improvement plans.
• Counsel management in preparation for employee terminations and participates in termination meetings.
• Conduct exit interviews with departing employees, and share trends with the People team and Management.
• Stay current with changes in employment law and emerging trends in application of human resources strategies.
• Ensure compliance with any legal or regulatory changes pertaining to labor, wage and hour, and employment laws, including manager communication/training.

People Strategy & Organizational Development

• Strategize on enhancing our total rewards and employee value proposition to support and sustain a high performing culture that attracts, motivates, retains and rewards top talent.
• In partnership with the Culture & People Experience lead, support a forward-thinking flexible and remote work program that supports our culture and a high-performing workforce.
• Serve as a trusted advisor to management, providing guidance, constructive feedback, and consultation on effective leadership and building teams in service of the business. Consult on all aspects of talent management, organization design, role design, workforce planning, leadership development, and employee engagement.
• Actively participate in the leadership meetings to remain abreast of current and future departmental activities and generally understand the objectives of the business, and acts as consultant on people-related matters.
• Play an integral role in organizational realignments, layoffs, position eliminations, relocations, outsourcing, and integrations.
• Own the performance management program, its design, evolution, administration, communications, and company engagement.
• Co-facilitate the Talent Reviews (Calibration) and Succession Planning processes by identifying employee’s potential for future opportunities, potential successors and critical needs and roles.
• Co-lead quarterly employee surveys, analysis, communication, and laser focused action planning with the business to drive positive change.
• Help with the regular reporting on people metrics, teasing out meaningful insights for the team and the business.
• Develop and nurture our company values and mission, and thread it throughout all our people programs.
• Act as a thought partner to the CPO and client leaders.

Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional projects and team support as needed.

Requirements

• B.A Degree required, advanced degree a plus in psychology, organizational development, or HR management
• 8-10 years of experience in Human Resources
• Self-starter who is comfortable rolling up their sleeves high with a proven ability to handle multiple projects at one time
• Excellent verbal and written communication and interpersonal skills with the ability to adjust/adapt to different audiences and styles
• Ability to organize, prioritize work, and meet deadlines
• Proactive with a high level of initiative and drive
• Ability to effectively interface with all levels of employees with a strong customer focus mind-set
• Solution-oriented and walks the talk
• Demonstrated ability in facilitating engaging meetings and leading informational presentations
• Strong and expected collaboration, coordination and partnership skills
• Ability to influence, engage, and partner closely with appropriate business partners in planning and executing
• Exceedingly strong work ethic with a meticulous attention to detail with an appreciation of complexity and risk
• Natural problem solver with a passion for creating simple solutions; Strong analytical and quantitative skills
• Desire and ability to work in a fast-paced and startup environment, can be both strategic and tactical, and doesn’t mind rolling up their sleeves
• Ability to work independently, exercise good judgement, and influence across the organization
• Calm under pressure, good with change, and a positive attitude and sense of humor to help navigate all under the HR sun.
• Ability to maintain a high level of confidentiality regarding employee information
• Knowledge of local/state/national workplace compliance, laws and regulations
• Experience administering compensation and benefits for the US, and managing the payroll function a plus
• Can travel up to 10% of the year to visit HQ (Seattle), and attend/lead off-sites

Location

US - Los Angeles (Hybrid)