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Director, Global Benefits



Accounting & Finance
New York, NY, USA
Posted on Thursday, April 25, 2024

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.


As the Director of Global Benefits, you will be responsible for developing, implementing, and managing comprehensive benefits programs for our employees worldwide. This position requires strategic thinking, strong leadership skills, and a deep understanding of global benefits trends and regulations. You will collaborate closely with HR leadership, business executives, finance, legal, and other stakeholders to ensure that our benefits offerings align with the company's goals and support the well-being of our diverse workforce.


Benefits Strategy and Planning

  • Develop and execute a global benefits strategy that supports the company's business and financial objectives and enhances employee satisfaction and retention.
  • Stay informed about industry best practices, emerging trends, and regulatory changes related to benefits programs.
  • Conduct regular benchmarking analyses to evaluate the competitiveness of our benefits offerings and recommend adjustments as needed.

Benefits Program Management

  • Oversee all aspects of the company's benefits programs, including health and wellness, retirement plans, insurance, flexible spending accounts, and other voluntary benefits.
  • Collaborate with internal and external partners to design, implement, and administer benefit plans that meet the needs of employees across different regions and cultures.
  • Ensure compliance with all applicable laws and regulations governing benefits programs in each country where the company operates.

Vendor Management

  • Manage relationships with benefits vendors, including insurers, brokers, consultants, and third-party administrators.
  • Negotiate contracts, evaluate vendor performance, and ensure that service levels and cost targets are met.

Communication and Employee Education

  • Develop and execute communication strategies to educate employees about available benefits options, enrollment processes, and other relevant information.
  • Coordinate with HR and internal communications teams to create engaging, informative materials, such as benefit guides, presentations, and online resources.

Data Analysis and Reporting

  • Utilize data analytics tools and techniques to track key metrics related to benefits utilization, costs, and employee satisfaction.
  • Generate regular reports and dashboards to provide insights to senior leadership and support decision-making.

Leadership and Team Management

  • Lead a team of benefits professionals, providing coaching, guidance, and performance feedback.
  • Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.


  • Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degree preferred.
  • 10+ years of experience in benefits program management and administration, with at least 3 years in a global or multinational organization.
  • In-depth knowledge of global benefits regulations, compliance requirements, and market trends.
  • Strong analytical skills, with the ability to interpret data and make data-driven recommendations.
  • Excellent communication and presentation skills, with the ability to effectively communicate complex concepts to diverse audiences, including senior management.
  • Demonstrated leadership abilities, including experience managing teams and driving results in a fast-paced environment.
  • Relevant professional certifications (e.g., CEBS, PHR, SPHR) are a plus.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $187,000 and $212,500/year with an expected On Target Earnings (OTE) between $220,000 and $250,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.


Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®


Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.


At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.