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Solutions Architect - Software Engineering Insights (SEI)



Software Engineering, IT
Posted on Tuesday, November 21, 2023
Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

Are you an engineering leader, program manager or a scrum master who has experienced first hand issues with process, quality, resource planning, predictability? Have you wanted to lead your teams with a data driven mindset, but were bogged down by the tedious task of collecting and analyzing data in siloed tools and excel spreadsheets? Do you want to help our customers (other engineering leaders) improve their processes and run data driven organizations? If you love talking to customers, intrigued and motivated to learn B2B sales, but don’t want to lose your technical superpowers, then this is the perfect opportunity for you.

About the role

The mission of Software Engineering Insights product is to bring analytics and automation to the engineering discipline

Over the years, we have all worked with software engineering teams where the underbelly of the SDLC (the operational, security, and quality issues) slow down the feature development. Our product helps teams identify and automate this chaotic underbelly so that teams can go back to building. If you have the passion and desire to make the engineering discipline more data-driven and automated and be at the forefront of creating a new category, then join us!

Harness is looking for your expertise and experience in helping our customers through their journey in building and running data driven teams.

With your experience and keen sense of organizational KPIs and metrics, you will be coaching our customer leaders as they implement programs and processes in their engineering organization, recommending engineering best practices using Harness Software Engineering Insights platform.

About you

  • Excellent communication and presentation skills
  • Customer Centric POV and advocacy
  • Partnership with cross functional teams (Sales, Engineering, Marketing) to drive great customer experiences and outcomes
  • Understand customer objectives and create / drive roadmaps to roll out our Software Engineering Insights module in customer environments
  • You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills.
  • Willingness to travel up to 25%
  • 5+ years of experience in Software Engineering
  • Keen understanding of KPIs and metrics used to build and run engineering teams
  • Understanding of common engineering processes like Agile, Scrum, etc
  • Proficient with common engineering development tool set like Jira, Github, Jenkins, Gitlab, SonarQube, Testrails, Azure DevOps etc
  • Basic scripting skills with Python, JavaScript etc
  • Ability to translate customer requests into engineering requirements
  • Strong ability to troubleshooting issues

Work Location

U.S. Remote

What you will have at Harness

  • Competitive compensation
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Paid Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team-building events
  • TGIF-Off program
  • Recharge & Reset Program
  • Monthly internet reimbursement
  • Commuter benefits

The anticipated base salary range for this position is $131,000 - $164,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.

Pay transparency
$131,000$164,000 USD