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Communications Manager



Marketing & Communications
New York, NY, USA
Posted on Saturday, June 1, 2024

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.


We are looking for a Communications Manager to help drive global PR programs (primarily US-focused), including media relations, awards, speaking opportunities, and executive visibility programs. You will be responsible for driving all kinds of proactive and reactive PR programs, including product announcements, customer PR, data/research-driven PR, executive visibility, and financial communications.

You'll be an integral part of the marketing team, reporting to the Senior Director, Corporate Communications, and will work with various stakeholders across the organization to develop and execute communications strategies and programs that raise awareness for Braze, our executive spokespeople, and our customer and partner ecosystem. In this role, you will be a key contributor for securing speaking opportunities for executives, creating compelling customer PR campaigns that raise awareness for our product through customer storytelling, as well as analyzing data trends to create interesting storylines for the press.


  • Help drive for global PR results, owning strategy and working with agency partners and team members
  • Managing relationships directly with press as needed, and working with PR agency to cultivate appropriate relationships with marketing, technology and business press to deliver quality placements in print, digital and broadcast media
  • Create/edit content for press releases, media briefings and spokesperson talking points, in conjunction with PR agencies
  • Draft thoughtful and engaging award submissions and speaking opportunity abstracts that result in wins and new awareness opportunities for executives and SMEs; proactively monitor for new opportunities across both areas
  • Uses news events and the company’s strategic plan as the basis for developing themes and content to promote our competitive advantages and unique POV
  • Drive proactive and creative customer and data PR initiatives
  • Build relationships with company thought leaders to grow industry awareness
  • Proactively drive thought leadership programs for key executives and subject matter experts to amplify brand awareness through speaking, award and media opportunities. Work with executives and speakers on presentations, award submissions, and prep for media opportunities to ensure.


  • Bachelor’s degree, preferably in Marketing, Communications or Public Relations
  • At least 5 years of experience in B2B technology PR, ideally a blend of in house and agency experience. Bonus points for experience in enterprise software and martech/adtech.
  • Outstanding writing, editing, and verbal communication skills who presents with confidence
  • Superior project management and time management skills
  • A proven ability to achieve goals by negotiating agreements among business executives
  • A passion for finding clear and simple ways to communicate complex ideas
  • Google Slides or Keynote creation skills that go above and beyond the normal “bullets and a picture”
  • A proactive self-starter who can operate with autonomy and very little oversight
  • Creative, out-of-the-box thinker, always brainstorming a unique way to engage with media or industry influencers
  • Data driven and measurable outcomes driven approach to work and initiatives
  • A thoughtful approach with an ability to collaborate cross-functionally with other departments to build consensus around, and incorporate feedback
  • Prefer understanding of evolving marketing tech landscape, cross-industry brand knowledge

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,000 and $102,600/year with an expected On Target Earnings (OTE) between $110,000 and $114,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.


Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®


Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.


At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.