WHAT YOU’LL DO

As a part of the Braze People team, the People Solutions team plays a pivotal role in supporting the overall employee experience and optimizing processes to align with business needs. The People Solutions Coordinator will provide valuable support across various People functions, ensuring accuracy and integrity from compliance to our processes, and serve as a key point of contact for employee operational questions and/or concerns.

This role will report to the Senior Manager, People Solutions, and sits within the People Operations function, but will also have the opportunity to work closely with the Talent Acquisition, People Relations, and Learning & Development functions.

As the People Operations Coordinator, you will:

• Support with compliance among various local, state, and federal requirements
• Complete Form I-9 and other work authorization documents for US and Canada employees
• Assist team members with employee immigration cases
• Assist with annual internal audits and external surveys
• Complete pre-employment tasks for US new hires, including background checks
• Reviews all new hire data and ensures the integrity of all data entered. Support the onboarding process of new hires, including regional day-one new hire onboarding sessions
• Assist with employee inquiries timely and/or direct them to the right teams and resources based on their needs
• Respond to employee inquiries through our ticketing system in a timely manner to meet SLAs and/or direct them to the right teams and resources based on their needs
• Collaborate with team members to optimize and implement process improvements
• Assist the People team with various ad-hoc projects and day-to-day tasks
• Maintain procedure documentation on team processes
• Contribute as an ambassador for our culture; help manage projects that increase engagement, motivation, development, and retention

WHO YOU ARE

You’re a motivated, detail-oriented, and data-driven person who is excited to join a fast-paced and scaling company! Specifically, you have:

• 1-2 years of prior experience in an HR role
• Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work
• Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously
• Strong service orientation to internal and/or external customers
• Receptive to feedback
• Professional maturity and discretion when dealing with sensitive data
• Robust multitasking skills
• Strong verbal and written communication skills
• Ability to work cross-functionally with all different types of personalities
• Flexibility and creativity to improve current processes as the business scales
• Self-sufficient with the ability to manage own workload and priorities
• Eager to learn and grow with our People team
• Prior experience working with an HRIS, such as Workday (a plus)

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,750 and $70,875/year with an expected On Target Earnings (OTE) between $67,500 and $78,750/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.